Shipping policy

“Graceful By Livi J” is dedicated to providing you with a seamless shopping experience. This Shipping Policy outlines the details of our shipping practices, including delivery times, methods, and associated costs. By purchasing “Graceful By Livi J,” you agree to the terms and conditions described in this policy.

1. Order Processing Time
1.1. Order Confirmation: Once your order is placed, you will receive an order confirmation email with the details of your purchase.
1.2. Processing Time: Depending on size, most orders are processed within 3-7 business days unless you pay a rush fee. (Weekends and holidays are excluded.) Processing times are separate from the shipping time frame you choose.
Custom or made-to-order items may have longer processing times, which will be indicated on the product page in the description below the product.

2. Shipping Methods and Delivery
2.1. Shipping Carriers: We work with reputable shipping carriers, such as USPS and UPS, to ensure reliable and timely delivery of your orders. Please remember that due to the upcoming holidays, shipping carriers can sometimes delay packages due to their workload.
2.2. Shipping Options: During checkout, you can select from available shipping options, including standard, expedited, or express shipping, depending on your location. A pick-up option is also available.
2.3. Estimated Delivery Times: Delivery times vary based on your location, selected shipping method, and product availability. Estimated delivery times will be provided during the checkout process. Our Processing times and turnaround times are separate from shipping times.
2.4. Tracking: Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use this information to track the status of your delivery.
2.5. International Shipping: “Graceful By Livi J” may offer international shipping to select destinations. Please note that international shipping may incur additional fees, such as customs duties and taxes, which are the recipient's responsibility.

3. Shipping Costs & Delays
3.1. Shipping charges are calculated based on the shipping method, destination, order weight, and size. You will see the shipping cost during checkout before finalizing your purchase.
3.2. Free Shipping “Graceful By Livi J” may occasionally offer promotions, such as free shipping.
3.3. Shipping Delays “Graceful By Livi J” is committed to meeting estimated delivery times; however, we cannot guarantee delivery dates. Shipping delays may occur due to factors beyond our control, such as weather, carrier issues, or high-demand periods.
3.4. Shipping Communication In the event of a significant shipping delay, “Graceful By Livi J” will make every effort to communicate updates to affected customers.

4. Address Accuracy
4.1. Address Information It is essential to provide accurate and complete shipping information during checkout. “Graceful By Livi J” is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
4.2. Address Changes: If you need to change your shipping address after placing your order, please contact our customer support team at info@GracefulbyLiviJ.com as soon as possible. We will do our best to accommodate your request, but changes may be impossible once the order has been shipped.

5. Returns and Refunds
For information on returns and refunds, please refer to our Return Policy.

6.) Contact Us
If you have any questions or concerns or require assistance with your order or shipment, please get in touch with our customer support team at:
Email: info@GracefulByLiviJ.com
Phone Number: 443-629-0835

We appreciate your business and aim to provide you with the best possible shopping experience. Thank you for choosing “Graceful By Livi J” for all your custom needs.
By purchasing “Graceful By Livi J” you acknowledge that you have read and understood